Privacy policy

Last Updated: July 22, 2026

Advanced Hurricane Technology ("we," "us," or "our"), headquartered in Fort Myers, Florida, operates this store and website (the "Services"). We manufacture, sell, and ship our products worldwide.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit our website, submit a lead or inquiry, make a purchase, or otherwise interact with us.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you ("Personal Information"). Depending on how you interact with us, we collect:

  • Contact Details: Your full name, email address, phone number, billing address, and complete physical shipping address.

  • Lead & Marketing Data: Inquiries, contact forms, appointment requests, and communication preferences.

  • Financial & Transaction Details: Payment card details, billing information, transaction history, and purchased items (processed securely through our payment processors).

  • Technical & Usage Information: IP address, browser type, device identifiers, and details on how you navigate our website.

2. How We Collect & Process Information

We collect Personal Information directly from you, automatically through website cookies, and through integrated business applications:

  • LeadConnector (CRM & Communications): We use LeadConnector (and associated customer relationship management systems) to capture leads, track customer data, manage service requests, and send automated email and SMS (text message) campaigns.

  • Artificial Intelligence (AI) Processing: We utilize AI technology and automated workflows to evaluate inquiries, streamline customer support, process lead details, and optimize our communication with you.

  • Shopify: Our store is hosted on Shopify, which processes transaction and platform usage data on our behalf.

3. How We Use Your Information

We use your Personal Information to:

  • Fulfill orders, arrange shipping, and process returns.

  • Respond to inquiries and provide customer support.

  • Process leads and connect you with appropriate sales or service representatives.

  • Send marketing communications via email and SMS text messaging (where you have opted in).

  • Prevent fraud, secure our platform, and comply with legal obligations.

4. How We Share Your Information

We do NOT sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

We only disclose your Personal Information in the following circumstances:

  • Authorized Dealers: If you are located outside our direct service area, we may share your contact details and project details with an authorized Advanced Hurricane Technology dealer in your region so they can assist you directly with sales, installation, or service.

  • Service Providers: We share data with trusted service providers who assist us in operating our business, including Shopify (e-commerce platform), LeadConnector (CRM, email, and SMS marketing platform), payment gateways, and freight/shipping carriers.

  • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, safety, or property.

5. SMS & Mobile Communications

When you provide your phone number and opt in to receive text messages from us:

  • Message and data rates may apply.

  • You can opt out of SMS communications at any time by replying STOP to any text message you receive from us.

  • Mobile contact details and opt-in consent will not be shared with unauthorized third parties for marketing purposes.

6. International Data Transfers

As we sell and ship products worldwide, your Personal Information may be transferred to, stored, and processed in the United States (including Florida) or other countries where our service providers operate. We take appropriate measures to ensure your data remains protected in accordance with applicable laws.

7. Your Rights & Choices

Depending on where you reside (including Florida, the EU/UK, and other jurisdictions), you may have the following rights regarding your Personal Information:

  • Access & Portability: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct inaccurate or incomplete information.

  • Deletion: Request that we delete your personal information, subject to legal retention obligations.

  • Opt-Out of Marketing: Unsubscribe from promotional emails using the "Unsubscribe" link, or reply STOP to SMS messages.

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Company Name: Advanced Hurricane Technology

  • Email: info@advancedhurricanetech.com

  • Phone: +1 239-260-0020

  • Mailing Address: 16501 Airport Haul Rd, Fort Myers, FL 33913, United States